5.6.3.2 Manage Items : Manage Items Detailed Process Model Description

Manage Items Detailed Process Model Description
This section provides a detailed description of the “Manage Items” business process, including:
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1.0 Search for Item
Reference: Manage Items Process Model - Page 1 for the related business process diagram.
Actor/Role: CSR
Description: The CSR or Authorized User searches for the given Item in CC&B to determine if it is in existing inventory. Searching for the Item can be accomplished through Meter/Item Search using various search criteria.
Entities to Configure
Available Algorithms
C1-ITMI-DFLT- This Installation Options algorithm formats the item Information for display throughout CC&B. This algorithm formats the “Item Info” that appears throughout the system. This routine concatenates the following in formation:

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